Terms of service

Terms of Service

Welcome to Beyond Soul! By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By visiting our website, making a purchase, or utilizing our services, you agree to these Terms of Service. If you do not agree, please refrain from using our website and services.

2. Service Description

Beyond Soul provides food and catering services, offering a diverse menu of Senegalese-inspired, halal, and soul food dishes. Our services include dine-in, takeout, delivery, and catering for events. All food items are prepared fresh and are subject to availability.

3. Ordering and Payment

  • Accuracy of Information: Customers are responsible for providing accurate and complete information during the ordering process. Beyond Soul is not responsible for errors caused by incorrect details provided by the customer.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods listed on our website. All payments must be completed before orders are fulfilled.
  • Order Confirmation: Once an order is placed, you will receive a confirmation email. If you do not receive a confirmation, please contact us promptly.

4. Cancellation and Refund Policy

Our cancellation and refund policies are outlined in our Return and Refund Policy, which is incorporated into these Terms of Service. By placing an order, you agree to these policies.

5. Food Allergies and Dietary Restrictions

While we strive to accommodate dietary restrictions, Beyond Soul cannot guarantee the absence of allergens in our dishes. Customers with severe allergies are encouraged to contact us directly to discuss their needs before placing an order.

6. Catering Services

  • Catering orders must be placed in advance, with payment completed as per the terms provided during booking.
  • Customers are responsible for ensuring the accuracy of event details provided to us, including date, time, and delivery location.

7. Delivery and Pickup

  • Delivery: Delivery services are provided within specified areas and are subject to availability. Delivery times are approximate, and Beyond Soul is not responsible for delays caused by external factors such as traffic or weather.
  • Pickup: Customers are responsible for collecting their orders at the designated time. Beyond Soul is not responsible for orders left unclaimed beyond the specified pickup window.

8. Use of Website

  • Prohibited Conduct: You agree not to use our website for any unlawful purposes or activities that could harm our business, services, or customers.
  • Intellectual Property: All content on the website, including text, images, and branding, is the property of Beyond Soul and is protected by copyright laws. Unauthorized use is prohibited.

9. Limitation of Liability

Beyond Soul is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website. This includes, but is not limited to, damages related to food quality, delivery delays, or website errors.

10. Changes to Terms

Beyond Soul reserves the right to update or modify these Terms of Service at any time without prior notice. Customers are encouraged to review this page periodically for updates.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of New Jersey. Any disputes arising under these terms shall be resolved in the courts of New Jersey.

12. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at:

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Beyond Soul! We look forward to serving you.